FAQ
Questions
What is FASO?
FASO is a food brand rooted in West Africa. We bring great food from the region closer to Europe, starting with naturally dried mango from Burkina Faso.
Where does the mango come from?
Our mango comes from Burkina Faso, West Africa, where it is grown and dried close to where it begins.
What is in it?
Mango. That is the full ingredient list.
Is there added sugar?
No. All of the sweetness comes from the fruit itself.
Why is it so naturally sweet?
Because mango is naturally rich in sugars. As it is dried, the flavour and natural sweetness become even more concentrated, with no sugar added.
What makes FASO different?
FASO is rooted in Burkina Faso and built around great food from West Africa. We start with naturally dried mango from Burkina Faso made with one ingredient and no added sugar. This is just the beginning.
Where do you deliver?
We deliver within the Netherlands. Enter your postcode and house number at checkout and we show your delivery option and cost before you pay.
What does delivery cost?
Around Surinameplein in Amsterdam we deliver ourselves: € 2,50, free from 3 bags. Elsewhere in Amsterdam: € 2,95, free from 6 bags. Everywhere else in the Netherlands: € 4,95 by carrier, free from 12 bags.
How long does delivery take?
You receive a confirmation as soon as your order is placed and an update when it is on its way. Local Amsterdam deliveries are usually within a few days; carrier deliveries follow the carrier's normal delivery times.
Can I subscribe?
Yes. A FASO subscription sends you a box on the frequency you choose, with 10% off every delivery. One-time purchase stays the default and you can cancel a subscription at any time.
Can I return an order?
Food products are perishable, so unopened bags can be returned within 14 days of delivery. If something is wrong with your order, email us and we will make it right.
Do you supply stores and wholesalers?
Yes. FASO is available to retailers in the Netherlands and Europe. Request wholesale information on our wholesale page.